Every Mind Matters



The NHS App & Online Services


From 17 May, you may be able to show your COVID-19 vaccination status as proof of your status when travelling abroad.

You can do this in two main ways:
• via an NHS helpline issued letter
• via the NHS App, which you can access through a mobile device such as a smartphone or tablet, or a computer

It may be that, in time, you will need to demonstrate your COVID-19 vaccination status to attend very large/mass gatherings within the UK, such as football matches and other sporting events, and concerts.

It is not envisaged that this will ever be a requirement in order to visit a shop, restaurant, or pub.
If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 and ask for a letter to be posted to you:
• This must be at least 5 working days after you’ve completed your course of the vaccine
• Expect the letter to take up to 7 working days to reach you

Please do not contact your GP surgery about your COVID-19 vaccination status.
GPs CANNOT provide letters showing your COVID-19 vaccination status.
They will not be accepted as proof of vaccination.

The NHS App is easy to use:

• You do not need to contact your surgery to download, install, self-register, and start using the NHS App
• You do not need to contact your surgery to enable seeing your COVID-19 vaccinations within the app

By default, the NHS App will now show you:
•  your COVID-19 vaccination history
• your allergies and medication ("core summary care record")
• your NHS number

It will by default:
• allow you to book appointments online (when available)
• allow you to request repeat medication
• allow you to update your contact details (mobile, phone number etc)
• allow you to register your organ donation decision
allow you to set your National Data Opt Out (see below)
• provide you with general health advice
• help you get advice about coronavirus

And, if you specifically request it (this is the only time that you will need to contact your GP surgery in regards to the NHS App):
• securely view your detailed electronic GP record
• so allowing you to check the results of any blood tests or x-rays requested by your GP, download them, print them off at home, take them to hospital appointments etc.
• and allow you to show your GP record to any healthcare professional providing you with medical care - anywhere in the world

Our Online Access Registration Form (aged 16+)
(if you want access to your detailed GP medical record, and/or wish to use an alternative online access app)

If you are looking to enable online access for someone under the age of 16, or as a "proxy" on behalf of someone aged 16+, then please do ask at one of the three sites for information on how to do this.

The NHS App also (and by default) allows you to:
• set your National Data Opt Out preference

which determines how organisations (at present, principally NHS Digital) can use and disseminate information that they hold about you.
Information about the National Data Opt Out (and links to further information) can be found on our website:

Please note that setting your National Data Opt Out will not prohibit the extraction and uploading of your GP record to NHS Digital as part of the forthcoming General Practice Data for Planning and Research (GPDfPR) project.
To prohibit the use of your personal information in this way, you need to register a Type 1 opt-out at the surgery, and by 1st July.

If you would like any further information about the NHS App, COVID-19 vaccination certificates, secure online records access, the National Data Opt Out, Type 1 opt-outs, GPDfPR, or any other aspect of data sharing/privacy/confidentiality of your GP records, then please contact the surgery's Caldicott Guardian and Data Protection Officer:

Neil Bhatia

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