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Online Services

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Patient Online is an NHS England programme designed to support GP practices to offer and promote online services to patients, including access to coded information in records, appointment booking and ordering of repeat prescriptions.

Patient Online - information about GP online services

Patient Access is the name of the software module offered by GP surgeries (such as Oakley Health Group) running the EMIS GP records system.

Patient Access enables you to do the following online (or via a smartphone app):

• Book appointments
• Order repeat prescriptions
• Update your contact details (address, phone numbers etc)
• Access your full electronic GP record securely online

This facility is free, both to the surgery and to patients.

You can logon and use Patient Access on a computer, tablet or via a smartphone app, freely downloadable for Android (Google Play) and iOS (iTunes).

You can potentially have access to your full electronic GP record including consultations, medication, allergies, vaccinations, GP and hospital letters, blood test results and x-ray/scan reports.

You are also able to check the results of any blood tests or x-rays requested by your GP, download them, print them off at home, take them to hospital appointments etc.

You are then able to show your GP record, if you wish, to any healthcare professional that you might see, anywhere in the world (e.g. in a GP out-of-hours centre, A&E department or hospital), directly, or by permitting secure temporary access, or by exporting your record to a secure mobile device.

Whether you have these facilities enabled or not will not affect your care from the surgery – it is simply an additional benefit that is on offer.

Read about Patient Access in our "Your medical records" booklet

Our Patient Access Registration Form



If you would like any further information about Patient Online, or about any of the different ways by which you can make information from your GP record available to healthcare professionals outside of the GP surgery, then please do contact the surgery’s Caldicott Guardian / Information Governance lead:

Dr Neil Bhatia
Neil.Bhatia@nhs.net



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