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'We are excited to announce that eConsult will be available for our patients from 25/10/17!!! You can eConsult with your own GP (or other clinicians if your GP is not available), at your own convenience and they will get back to you by the end of the next working day.

If you would like to know more watch video


Flu Clinics 2017

Thank you to all of you who attended one of our Saturday flu clinics over the last four weeks. As of 16th October, we have vaccinated 4,652 local people!

If you were unable to attend a clinic and still want to be vaccinated:

- ask the doctor, nurse or healthcare assistant if you have a routine appointment booked, if they can give you a flu jab during the appointment

- call the practice on 01252 872333 and we will fit you in

- if you are housebound, the District Nurses are doing their rounds and should be seeing you shortly


Fair Processing Information

** Currently, Oakley Health Group have suspended extractions and uploading for risk stratification for case finding, pending a new and approved contract with the data processor **

Complete deletion of all previously uploaded data is in progress.

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From 15th October 2017, a small number of routine, pre-bookable Sunday morning GP appointments will be available to patients of Oakley Health Group.

This service is being provided by Frimley Primary Care Services (FPCS), our local GP out of hours provider (part of North Hampshire Urgent Care).

16 x 15-minute GP appointments will be available every Sunday morning, and will be bookable via the surgery, in the normal way, if required.

As part of this service, the GP that you see at FPCS will necessarily require access to view your full GP record, and permission to record that consultation directly in your GP record. These types of GP appointments are known as “remote consultations”.

Any accesses to your GP record for remote consultations are recorded and auditable, and are only permissible in this way

  • if you have booked a Sunday morning appointment, and
  • if you have given your explicit consent at the time of booking


Full details about this can be found in our factsheet.

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In October, NHS Digital is planning to extract personal information from GP records and upload it to their servers. This is a mandatory data collection - GP surgeries must comply with this by law.

You can read about the data extraction here.

Whilst GP surgeries cannot prohibit this, you, as individuals, can, by opting out of secondary uses of your GP record, if you haven't done so already.

Details of how to do this can be found in our "Your Medical Records" section of this site, or alternatively in this brief fact sheet and opt-out form .

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As of 4th September 2017, if you choose to make and attend an extended hours GP appointment (after 6:30 pm on weekdays, or on a Saturday morning) then you may be seen by one of the GPs, or nurses, from Monteagle Surgery.

That GP, or nurse, would have full access to your GP record, for the purpose of the appointment.

The GPs and nurses from Monteagle Surgery are only permitted to access your GP record if you choose to make and attend an extended hours appointment with one of them. They are not permitted to access GP records of Oakley Health patients at any other time. All accesses to Oakley Health GP records, by clinical staff from Monteagle Surgery, are recorded and auditable.


You Can Now Book Appointments, Order Prescriptions and View Your Medical Records ONLINE

You need to register to use this service by completing a registration form (download by clicking the link below or ask for a copy at reception). Please bring the completed registration form to reception together with some photographic identification such as a passport or photographic driving license. You will be given a letter containing your unique number with which to set up your account. Register online with this information and once this is set up, you will be able to book and cancel appointments, order repeat prescriptions and securely view your own medical records. Viewing your medical records will be particularly useful for finding out your test results - blood tests, x-rays and checking out your doctor's advice - without having to phone the practice.

Register for Online Patient Access

If registered, access your account here

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Improved access to same-day health care 

Building work at Yateley Medical Centre is now complete and our new Urgent Care Centre is now open for all of our patients. If you have an urgent medical problem, which cannot wait until the next routine appointment, then you will be offered an appointment to be seen the same day by a member of the urgent care team which includes GPs, nurse practitioners, orthopaedic practitioners, paramedic practitioners and other relevant local health care providers. Please call our Help Hub on 01252 872333 to book - these appointments are not available for walk-in because they are designed to get patients to see the right person for their needs.

In order to maintain the improved service, there needs to be a reduction in the number of patients from Oakley Health Group attending A&E for things which could have been dealt with at the Centre. GP practices are informed of all A&E attendances and this will help the surgery to direct information and advice to patients who could have more appropriately and conveniently used this local service.

For an information leaflet with more information about the new service, click Urgent Care Centre - Patient Information


Other New Services

Orthopaedic Practitioners

Claire Bourgoin and Symon Jenner are Orthopaedic Practitioners from Frimley Park Hospital, who now hold clinics locally for patients over the age of 12 with muscular-skeletal problems. Patients can book appointments by calling the Help Hub on 01252 872333.


Paramedic Practitioners

Frank O'Connell and John Liddell work with the GP's and Community Nurses, providing additional medical help and advice to patients who are too frail or unwell to come into one of our surgery sites.


Nurse Specialists

Appointments ar enow available locally with nurses who specialise in Parkinson's Disease, Heart Failure and Palliative Care. Previously patients had to travel to Frimley, Fleet, Aldershot or Farnham.


Friends and Family Test (FFT)

The Friends and Family Test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click HERE to enter your feedback.


Ear Care

As a result of recent studies (BMJ) suggesting best practice, the GPs at Oakley Health Group have agreed that we will no longer be syringing ears. If there is a build up of wax in your ear(s) please read the self-help guide

(Site updated 19/10/2017)
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